Use our self-service return station to box up and ship back your items for free.
Learn more below
HOW PICKUP WORKS
Shop millions of items, from everyday essentials to electronics.
Ship to Amazon@ASUC Student Union
Choose our Asuc Student Union campus location during checkout.
Come Get It
No need to wait in line. Pick up your package directly from a locker.
YOUR PICKUP LOCATION
Amazon@ASUC Student Union
MLK Student Union
2495 Bancroft Way, Room 235
Berkeley, CA 94720
Located at the intersection of Bancroft Way and Telegraph Ave inside the MLK Student Union Building on the 2nd floor next to Equator Coffee Shop. Metered parking available along both Bancroft Way and Telegraph Ave. Limited parking is available under the Student Union off of Bancroft Way.
You can purchase items online and have them available for pickup at Amazon@ASUC Student Union. We don’t have items available for purchase at our location, but Prime Student and Prime members can purchase over a thousand items in the app through Instant Pickup. Instant Pickup orders are ready for pickup in two minutes. Prime and Prime Student members also receive Free Same-Day Pickup on millions of items when shipping to Amazon@ASUC Student Union.
Instant Pickup enables Prime and Prime Student customers to browse and buy over a thousand items from the Amazon Shopping app, ready for pickup at Amazon@ASUC Student Union in two minutes. To find Instant Pickup in the Amazon app: (1) tap on the menu button, (2) tap on Programs and Features, (3) tap on Instant Pickup.
Items that are eligible for Free Same-Day Pickup will have a "Pick it up TODAY" message below the price on Amazon.com. You can also filter your Amazon.com search results to show only items eligible for Free Same-Day Pickup - select the "Free Same-Day Pickup" box in the upper left corner of the search results page. Free Same-Day Pickup is available only for orders placed before noon; if you are placing your order after noon, look for a "Pick it up TOMORROW" message below the item price.
You can ship almost any item that is sold by Amazon. Items shipped directly from suppliers or that may be too large for us to accommodate aren't eligible, but we’ll let you know before you select your shipping address.
No, anyone can ship their Amazon orders to Amazon@ASUC Student Union. Simply visit asucstudentunion.amazon.com and click the 'Add to My Shipping Addresses' button to add Amazon@ASUC Student Union to your address book and select it at checkout.
We offer a safe and secure location where you can pick up your package on your time—no more attempted deliveries or missing packages. We're open daily and hold packages for up to 15 days. Shipping to Amazon@ASUC Student Union can also prevent delivery delays as packages come directly from our distribution centers. In addition, we offer Free Same-Day pickup for millions of items sold on Amazon.com. If you need assistance, we have friendly customer service associates in our location to help you.
Yes. You can visit asucstudentunion.amazon.com and click the "Add to My Shipping Addresses" button to begin shipping to our location; Amazon@ASUC Student Union will then display as a shipping address option at checkout. When you receive the email notification that your package is ready for pickup, forward it to your student. They can pick up the package from our self-service lockers using the link from the notification email, or they can check in at one of our kiosks using the email address associated with the account the order was placed from.
You will receive an email and text notification (if you’ve opted in to receive shipping notifications via text) when your package arrives and is ready for pickup. Follow the link in the email or text to get your pickup code. Once you’re at the pickup location, scan your code at the lockers to pick up your package. You can also log in to your Amazon account or app and view the delivery status of your orders.
Prime and Prime Student members can now order from a selection of hundreds of snacks, drinks, tech accessories and other student essentials when they are coming to pick up a package. Once you’ve notified us that you are ready to pick up your order, you will see items available to add to your order on the mobile screen that displays your pickup code. When you place an order, your additional items will be placed in the same locker as your package and ready for pick up in two minutes.
No, if you forgot your mobile device, you can sign into one of our self-service kiosks with the email address that is associated with your order to get your package. You will need to have a form of ID to show at the customer service desk in order to utilize this option.
Yes, if you have somebody pickup your package for you, forward them the email confirming that the package is ready for pickup. They can pick up the package from our self-service lockers using the link from the notification email, or they can check in at one of our kiosks using the email address associated with the account the order was placed from. Keep in mind that if you are using the kiosk option, you will need to be able to verify security questions on the account. The easiest and most convenient way to pick up a friend’s package is by using the forwarded email and selecting self-service locker pickup.
Yes, we accept returns of most items that were sold by Amazon.com. You can print your return label at home or use our self-service kiosk to print a label for your return. Select ‘Returns’ on the main screen to find options for starting or continuing a return process. If you need a box or tape, we are happy to provide them.
If your item is damaged when you pick it up, simply let us know and we will replace the item or assist you with a refund right away. To return any item, you can use our in store kiosk or visit amazon.com/returns anytime.
Yes, you can share your Prime benefits with your student. We also offer Prime Student accounts to anyone with an active email address ending in “.edu”. Prime Student members receive 6 months of shipping benefits at no cost. After the 6 months, an annual subscription is only $49.
This location offers the following exclusive benefits for Amazon@ASUC Student Union customers that are not available at other Amazon lockers:
• Free Same-Day Pickup for Prime Members
• Instant Pickup for Prime Members
• Free Returns
• On-site Customer Service
• Longer package hold duration (15 days at this location)
Amazon is regularly seeking to hire talented students. If we have positions available today, they are posted at amazon.com/campusjobs. If you want to become a member our Talent Community, create a profile today at amazon.com/tc so we can notify you when positions become available.